How to Report Users and Content
Special Types of Reports
You may need a record of the post if you decide to take further action. We recommend that you take a screenshot of the post for reporting purposes. We want to help you find support and take action if you need to, by following the steps below:
Report the post:
You can anonymously report photos that go against MemeTribes Community Guidelines. If someone is threatening to share things that you want to keep private (e.g. messages, photos or videos), asking you to send money or asking you to do something else you're uncomfortable with, please report their profile to us using the built-in reporting options. If you don't have a MemeTribes account, you can email us at [email protected]. After reporting a post, specially trained representatives from our Community Operations team will then review the image and remove it if it goes against our Community Guidelines.
Unfollow or block the person who posted it
Bear in mind that these options may keep you from seeing the post, but the person who posted it and other people on MemeTribes may still be able to see the post unless it's removed.
Get Support:
These organisations provide information and resources for people who are being harassed or harmed online:
a). Cyber Civil Rights Initiative: Information and resources about non-consensual pornography.
b). Without My Consent: Practical advice for anyone experiencing online harassment.
c). Love Is Respect: Resources for teens to prevent and end abusive dating relationships.
You may want to contact local law enforcement to see if it's illegal to post things such as this in your state or country. If you want to pursue legal action, you may need a screenshot or other record of the post.
Get in touch with an advocate:
Speak to a victim advocate or social worker in your town or city. Victim advocates can help you gather evidence, figure out how to keep you safe and get a civil protection or anti-stalking order against the person harassing you.
If you're a minor, consider talking to a school counsellor or administrator you trust.
If an account is established with the intent of bullying or harassing another person or if a photo or comment is intended to bully or harass someone, please report it in the app or via our email address [email protected]. You can also learn what to do if you think that someone is pretending to be you or someone else on MemeTribes.
Once you've reported the abuse, consider blocking the person.
MemeTribes takes safety seriously. If someone created a MemeTribes account pretending to be you, you can report it to us.
If you have a MemeTribes account, you can report it to us from within the MemeTribes app. You can also email as at [email protected].
If someone you know is being impersonated, learn more about how to report the account below.
Bear in mind that your report is anonymous, except if you're reporting an intellectual property infringement. The account you reported won't see who reported them. Once you've reported the abuse, consider blocking the person.
MemeTribes takes safety seriously. If you notice a MemeTribes account pretending to be you or someone you know, you can report it to us in the MemeTribes app. If you’re being impersonated on MemeTribes, but don't have an MemeTribes account, you can email us at [email protected].
You can report an impostor account if it’s pretending to be:
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You
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Someone you know
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A celebrity or public figure
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A business or organisation
If the impostor account is impersonating someone you're authorized to represent (example: your child), you can email us at [email protected]
Note: At this time, you can only report an account for impersonating someone or something, but not for misrepresenting itself.
To report someone for impersonation:
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Open their profile in the app or use the search bar on the home screen to find them and then tap their name to open their profile
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Tap the profile info icon in the top-right
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Tap on the Report button
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Tap on It's pretending to be someone else
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Tap on the type of impersonation and follow the on-screen instructions
Bear in mind that your report is anonymous, except if you're reporting an intellectual property infringement. The account you reported won't see who reported them.
If your friend is in immediate danger, call local emergency services immediately. Don't wait.
It can be very hard to know what to say to someone who's told you that they're considering suicide, or who seems to be thinking about it but may not have told you directly.
Encouraging your friend to talk about what they're going through can be one of the most helpful things you can do for them. Being a good listener and giving them the space they need to talk is important, as is following up with them regularly. You can also help by getting them to someone else they can trust, such as a healthcare professional or another friend.
This list is informed by the work that Forefront: Innovations in suicide prevention has done on suicide prevention:
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Look for warning signs:
Your friend might say things such as "I want to disappear" or "I want to end this". They may indicate that they're feeling hopeless and helpless, or suggest that they're a burden to others. They may have lost interest in the things that they usually do, or they may be acting impulsively. -
Empathise and listen:
Give them your full attention. Try not to offer solutions or to convince them that things will get better; what they need most at this point is to feel heard. Help them to feel understood and don't judge them. Try asking open-ended questions that will get them talking about how they're feeling, such as "I know you're going through a lot at the moment. Can we talk? I'd like to hear how you're feeling." -
Ask about suicide:
By asking clearly and directly, "Are you thinking about suicide?" you show that you care and that you've heard how much distress they're in. You aren't increasing the risk of someone killing themselves by asking directly. If they say, "Yes, I'm thinking about suicide", don't panic. Tell them how much courage it took them to tell you that, and continue the conversation. Encouraging them to talk about what they're going through can reduce their feelings of isolation. -
Remove the danger:
If they say that they're thinking about suicide, ask them if they have a plan. If they say yes, ask whether they have access to means such as drugs, a weapon or rope. It's important to do your best to get these items away from them, or to have other friends or law enforcement step in to help.
Help them get to the next level of care. Talking to your friend or family member is important, and you also might want to connect them with a counsellor, healthcare professional or a helpline.
You may have seen a post on MemeTribes that worries you. If so, you can let us know about it by reporting the post and we may send some resources that we've developed with suicide prevention experts to the person. They won't know that you reported their post. In some cases, we may contact emergency services if they seem to be in immediate danger.
Caring for someone who is considering suicide can be very hard. Make sure that you take care of yourself while you're going through this, and speak to friends or healthcare professionals who can support you.
If someone is trying to blackmail you (threatening to share private information about you if you don't send them money or something else you're uncomfortable with), please report it.
You should also contact your local law enforcement. If you don't want someone to see your posts or contact you on MemeTribes, bear in mind that you can always block that person.
protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
Your private content is your own. MemeTribes wants you to know that it's wrong and against our rules for someone to share or threaten to share your intimate images, videos or messages without your consent. If this is happening, it isn't your fault, and you can take steps to protect yourself.
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Report to MemeTribes:
Learn how to report profiles or posts or messages. The person that you're communicating with won't be notified. MemeTribes may be able to take action to help. -
You're not alone:
People who experience these kinds of situations can sometimes feel scared or desperate or can experience depression. If you're struggling and thinking about hurting yourself, get support. Please don't wait. -
Tell someone you trust:
Message or call a friend or adult you trust, such as a relative, teacher, school counsellor or family friend. They can help you protect yourself. -
Get help from experts:
Find more support for general issues with non-consensual intimate images in your region or use the resources listed below.
United States Support: Thorn
Convicted sex offenders aren't allowed to use MemeTribes. If you've seen an account that may belong to a convicted sex offender, please report it to us in the app or via our email address [email protected].
Please provide one of the following with your report:
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A link to a listing in a national sex offender registry
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A link to an online news article
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A link to a court document
If you aren't able to include this with your report, we recommend that you ask a local law enforcement representative to contact us so we can take action on your report. Once we're able to verify someone's status as a sex offender, we'll immediately disable their account.
According to ConnectSafely.org, if someone is threatening to share things that you intended to be private and asking you to send them money or anything else, you have options:
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Contact local law enforcement and report this to them.
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Report this person to us
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Block this person
Depending on your privacy settings, people on MemeTribes can see a list of your followers and who you follow. Once you've blocked someone, they'll no longer have access to your profile.
The safest thing you can do is never share something that you wouldn't want other people seeing, even if you feel like you trust the person asking you to share.
If you're under 18, we recommend talking with a parent or other adult you trust to help you think through what to do. We offer some tips for parents on safety and security on MemeTribes. Here are other resources for you to consider:
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Contact a crisis hotline or chat service. These can be found all over the US and in many other countries. This is a good option if you want to remain anonymous while deciding what to do. Crisis lines can also often refer you to a victim advocate or other legal adviser near you. In the US, you can search for one by postal code at www.suicidepreventionlifeline.org/our-network/ or visit www.crisischat.org/.
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Speak to a victim advocate or social worker in your town or city. In the US, there are victim advocates in county offices, police stations, domestic violence prevention centres, rape crisis centres, sheriff's offices and offices of state attorneys general. Victim advocates can help you gather evidence, work out how to keep you safe and get a civil protection or anti-stalking order against the person threatening you. If you're in the US, call the National Organization for Victim Assistance at 1-800-TRY-NOVA/800-879-6682 or go to www.trynova.org.
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Contact a legal aid society or organisation near you for free advice.
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Ask a lawyer or other counsellor for advice.
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Talk to a school counsellor or administrator.
We ask that all people follow our Community Guidelines and Terms and Conditions. If your teen encounters someone on MemeTribes who's not following these guidelines or Terms, they can report that person's posts directly from MemeTribes.
People can report abusive behaviour or posts with our built-in reporting. This includes nude photos, abuse and excessive spam. Reporting is totally anonymous. No information about the reporter is sent to the person whose account or photo has been reported.
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Tap the ⋯ or "kebab menu" icon in the top-right, then select Report Post
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Follow the on-screen steps.
To report an image:
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Tap the ⋯ or "kebab menu" icon below the comment or reply, then select Report Comment
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Follow the on-screen steps.
To report a comment:
Please also talk to your kids and educate them about Internet safety. If they're experiencing abuse from other people on MemeTribes, ask them to use blocking and our privacy settings.
There are also lots of great online resources with more information for parents on bullying:
It's important to note that if your teen is a victim of abusive behaviour on our service, we're unable to provide non-public information (such as the offending person's email address) without a search warrant or subpoena from law enforcement. If there's an emergency, we suggest contacting your local police department.
MemeTribes requires everyone to be at least 13 years old before they can create an account (in some jurisdictions, this age limit may be higher). Accounts that represent someone under the age of 13 must clearly state in the account's bio that the account is managed by a parent or manager. If your child is younger than 13 and has an account that isn't managed by you or a manager, you can show them how to delete their account.
If you'd like to report an account belonging to someone under 13, or if you believe someone is impersonating your child who's under 13, report it in the app or email us via [email protected]. We will delete the account if we can't verify that the account is managed by someone over 13 years old.
We ask for and use age-related information from people using our platform for age verification and other purposes, including to help ensure compliance with our Terms and Conditions. These initiatives are part of our efforts to promote safety, security and integrity.
When you delete your account, your Profile, photos, videos, comments, likes and followers will be permanently removed. If you'd just like to take a break, you can temporarily deactivate your account instead by emailing as at [email protected]
For security reasons, we can't delete an account for you. You'll need to be able to log in to your account to request deletion. If you no longer have access to the email account use used to create the account, please email us for assistance at [email protected].
Before deleting your account, you may want to log in and download a copy of your information (such as your photos and posts) from MemeTribes (this feature is not yet available in the app, but you can request for this data by emailing us at [email protected]). After your account has been deleted, you will no longer have access to your MemeTribes data.
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Acces the Main Menu ☰ "burger menu" in the top-left of the home screen.
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Tap on the Settings button.
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Confirm you are logged in with the correct account (this is shown at the bottom of the screen You are logged in as...)
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Tap on the Delete Account button.
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Select the reason you wish to delete your account.
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Tap the Proceed with Deletion button.
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Tap DELETE MY ACCOUNT in the popup warning.
To request the permanent deletion of your account from your computer:
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Acces the Main Menu ☰ "burger menu" in the top-left of the home screen.
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Tap the Log Out button.
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Log in with the account you want to delete.
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Acces the Main Menu ☰ "burger menu" in the top-left of the home screen.
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Tap on the Settings button.
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Confirm you are logged in with the correct account (this is shown at the bottom of the screen You are logged in as...)
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Tap on the Delete Account button.
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Select the reason you wish to delete your account.
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Tap the Proceed with Deletion button.
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Tap DELETE MY ACCOUNT in the popup warning.
If you'd like to delete a different account:
After your account has been deleted, you can sign up again with the same username or add that username to another account as long as it hasn't been taken by a new person on MemeTribes.
Bear in mind that if your account has been removed for violating Community Guidelines, you may not be able to sign up again with the same username.
After 30 days of your account deletion request, your account and all your information will be permanently deleted, and you won't be able to retrieve your information.
During those 30 days, the content remains subject to MemeTribes' Terms and Conditions and Privacy Policy and is not accessible to other people using MemeTribes. It may take up to 90 days to complete the deletion process after it begins. Copies of your content may remain after the 90 days in backup storage that we use to recover in the event of a disaster, software error or other data loss event. We may also keep your information for things such as legal issues, terms violations or harm prevention efforts. Learn more about this in our Privacy Policy.
Posting, sharing or downloading images that sexually exploit children for any reason can be criminal. We report all apparent child pornography to the National Center for Missing and Exploited Children.
If you ever see this type of content on MemeTribes:
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Don't share it or comment on it.
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Report it to us by using the built-in reporting options.
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Notify the National Center for Missing & Exploited Children using the CyberTipline.
If you think an image or video is spreading "virally", please report it instead of sharing or commenting on it.
Important: Never download or save this content for any reason. You will not be asked to provide a copy of the image or video in any report.
For more information, email us or view our Terms and Conditions.
Thank you for helping us create one of the best communities in the world,
The MemeTribes Team