Parent's and Guardian's Guide

Hello and welcome!

We know that you, as caregivers, want to help your teens learn about digital safety so they can manage their online presence, both now and as they grow into adulthood.

This Parents and Guardian’s Guide is designed to provide an overview of MemeTribes and the many tools and controls we’ve built into the product to keep our community safe. The guide also provides general information on common internet safety concerns.

Reviewing this guide, and our Community Guidelines with your teen can help your family establish ongoing dialogue about safety in our digital world. Hosting candid family conversations about the ways in which your teen engages online, including and beyond MemeTribes, will help bolster their sense of digital citizenship and empower them to be mindful of their own safety on the internet.

Basic Information

About MemeTribes

MemeTribes is a free meme and content social sharing app available on mobile. People can upload photos or videos to our service and share them with their followers or with a selected group of friends. They can also view, comment and like posts shared by their friends on MemeTribes. Anyone aged 13 and over can create an account by registering an email address and selecting a username.

Want to learn more? Here are some of our popular help topics:

MemeTribes' Community Guidelines and Terms and Conditions.

Signup for a MemTribes account.

Delete an account.

Information for law enforcement.

Can I Have Access to My Teens MemeTribes Acocunt?

We appreciate your concern for your child's use of our app, but unfortunately we can't give you access to the account or take any action on the account at your request. We're generally forbidden by privacy laws against giving unauthorised access to someone who isn't an account holder.

Please note that all users aged 13 and older are considered authorised account holders and are included in the scope of this policy. MemeTribes requires everyone to be at least 13 years old before they create an account (in some areas, the age limit may be higher). You can learn more about how to report underage accounts.

If you are concerned about your teen on MemeTribes, you can follow the the information this page.

Privacy and Safety

How do I Manage my Privacy on MemeTribes?

We work hard to keep MemeTribes a safe and enjoyable place for everyone. Please take a minute to read through these tips about the tools that we've built and the best practices that we've defined to help you stay safe on the MemeTribes Platform:

If someone is sharing photos or videos that make you uncomfortable, you can unfollow or block them. You can also report something that you feel violates our Community Guidelines right from the app.

Make sure that you know whether your account is public or private. When you set your posts to private, anyone who wants to see your posts, followers or following list will have to send you a follow request first.

If someone is bullying you, contact a trusted family member or teacher for help. You can also remove a comment from a photo that you've shared and report bullying and harassment by emailing [email protected]

Make sure that you're comfortable letting the photos and videos that you share represent who you are to a wide audience, such as your parents, teachers or employers.

Never agree to do something or share anything that makes you uncomfortable.

Who Can See My Teens Posts on MemeTribes?

Note: If someone is under 16 when they sign up for a MemeTribes account, private will be selected by default and cannot be changed until they are over 16. If they're over 16, their MemeTribes account is public by default and they can choose to make their account private at any time.

Anyone on MemeTribes can view photos or videos on someone's public profile. However, there are several ways that your teen can make their account more private.

Set Photos and Videos to Private. If your teen sets their photos and videos to private, only approved followers will be able to see them. Anyone who wants to see your teen's photos and videos will have to send them a follower request which your teen can then approve or ignore.

Remove Followers. If your teen has set their photos and videos to private, they'll be able to remove followers.

Block People. Your teen can also block people on MemeTribes. When they block another person, that person can't view your teen's photos or videos or search for their MemeTribes account.

How Can I Get an Image of My Child Removed From MemeTribes?

MemeTribes removes posts that don't follow our Terms and Conditions, based on laws in specific jurisdictions. To report an account that has shared photos of your child without your permission contact us via [email protected].

Please note that you don't need to have a MemeTribe account to submit a report, but you do need to provide a link to the photo or video that you're reporting. Bear in mind that people own the rights to all images that they've taken and shared with MemeTribes.

If there's no violation of our Community Guidelines or Terms and Conditions, we can't help you directly unless required to do so by law.

Why Was an Image on MemeTribes of My Child Removed?

We know and appreciate that many parents use MemeTribes to capture and share photos of their children. However, images that show nudity may be removed because they don't follow our Community Guidelines. We understand that people have different ideas about what's okay to share on MemeTribes and that many people share things with good intentions. To help keep MemeTribes a fun and safe place, we require everyone to follow our Community Guidelines and we may remove content to help keep others from possibly reusing these types of images in inappropriate ways.

Reporting

How Can I or My Teen Report Abusive Behaviour or Inappropriate/Offensive Material on MemeTribes?

We ask that all people follow our Community Guidelines and Terms and Conditions. If your teen encounters someone on MemeTribes who's not following these guidelines or Terms, they can report that person's posts directly from MemeTribes. People can report abusive behaviour or posts with our built-in reporting. This includes nude photos, abuse and excessive spam. Reporting is totally anonymous. No information about the reporter is sent to the person whose account or photo has been reported.

For more information about how to report content please see our Reporting page.

Report a Child Under 13 on MemeTribes

MemeTribes requires everyone to be at least 13 years old before they can create an account (in some jurisdictions, this age limit may be higher). Accounts that represent someone under the age of 13 must clearly state in the account's bio that the account is managed by a parent or manager. If your child is younger than 13 and has an account that isn't managed by you or a manager, you can show them how to delete their account.

If you'd like to report an account belonging to someone under 13, or if you believe someone is impersonating your child who's under 13, please email us at [email protected]. We will delete the account if we can't verify that the account is managed by someone over 13 years old.

We ask for and use age-related information from people using our platform for age verification and other purposes, including to help ensure compliance with our Terms and Conditions. These initiatives are part of our efforts to promote safety, security and integrity.

Report Harassment or Bullying on MemeTribes

If an account is established with the intent of bullying or harassing another person or if a photo or comment is intended to bully or harass someone, please report it by emailing [email protected]. You can also learn what to do if you think that someone is pretending to be you or someone else on MemeTribes by visiting our Reporting page.

Once you've reported the abuse, consider blocking the person.

Getting Started

Creating a MemeTribes Account

MemeTribes can be downloaded from the App Store, Google Play Store and other official application platforms. MemeTribes has a 12+ rating in the Apple App Store and is listed as “Parental Guidance Recommended” in Google’s Play Store. If you don’t want your teen to download MemeTribes, these ratings mean you can prevent them from doing so using the parental controls available via these stores or platforms.

To sign up for MemeTribes, people must accept the Terms and Conditions, which state that they must be over the age of 13 (or the applicable age in their country), and provide confirmation in the app during signup that they are old enough to view mature content (if applicable).

Underage Appeals on MemeTribes

If we believe someone under 13 (in some jurisdictions, this age limit may be different), is using MemeTribes, we’ll ban their account and they may appeal if they think we have made a mistake. If you’re the parent, guardian, or other trusted adult of a teen whose account we ban, they may ask you to help them submit an appeal. If your teen decides to appeal their ban, we’ll give them some options for confirming their date of birth. To submit an appeal, your teen must open MemeTribes, tap “Appeal” and follow the instructions provided. In certain countries, one of the options they may choose will require them to upload a photo of themselves with their parent, guardian, or other trusted adult who confirms their date of birth.

Why It’s Important Your Teen Provides Their Real Date of Birth

MemeTribes is only for those aged at least 13 (in some jurisdictions, this age limit may be higher), and it’s important that your teen provides their real date of birth. From restricting access to certain features to tailoring the ads people can see, accurate information helps ensure community members have the correct age-appropriate experience. For example, in addition to our age requirement, we do not allow younger people on MemeTribes to use age-restricted features such as the ability to use Direct Messaging.

Privacy

When you use MemeTribes, we process your information to support your use and functionality of the platform. We also use such information to keep you and others safe. You can read our Privacy Policy to understand what information we collect about you and how we use and look after it. We are committed to respecting and protecting your privacy.

Community Guidelines

Offering a safe and supportive environment is our top priority. We believe that feeling safe is essential to helping people feel comfortable with expressing themselves openly and creatively. We remove content, including images, video, audio, comments and text that violate our Community Guidelines, and accounts involved in severe or repeated violations. Under certain circumstances, we will go one step further and report the accounts to relevant legal authorities to keep our community safe. Our Community Guidelines apply to everyone, and to everything shared on MemeTribes.

Your Rights and Choices

You have rights and choices when it comes to your information. You may be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities, and potentially other rights. You may submit a request to exercise your rights under applicable laws at [email protected].

You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. Please also see the Supplemental Terms below on whether a local representative or local contact is available for your country.

You can access and edit most of your profile information by signing into MemeTribes. You can delete the User Content you uploaded. We also provide a number of tools in Settings that allow you to control, among others, who can view your content, send you messages, or post comments to your posts and comments. Should you choose to do so, you may delete your entire account in Settings.

You may be able to refuse or disable Cookies by adjusting your device browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.

The Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will use reasonable measures to protect your personal data, for example, by encryption, we cannot guarantee the security of your information transmitted via the Platform; any transmission is at your own risk.

We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.

We will, from time to time, include links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.

How Long We Keep Your Information

We retain information for as long as necessary for the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defence of legal claims.

The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your profile information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms and Conditions, Community Guidelines, or other conditions or policies, we may remove your profile and User Content from public view immediately, but may keep other information about you to process the violation.

Information Relating to Children and Teens

MemeTribes is not directed at children under the age of 13. In certain cases this age may be higher due to local regulatory requirements, please see your local supplemental terms for more information. If you believe that there is a user who is below this minimum age, please contact us at [email protected].

If you are a parent or guardian, our Parents and Guardian's Guide contains information and resources to help you understand the Platform and the tools and controls you can use.